Specsavers Haywards Heath will stay open for all eye and hearing needs throughout the current national lockdown.
Under current government guidance, people are allowed to leave home to attend medical appointments, including eye and hearing tests, which are considered essential healthcare services.
The team at the South Road store are also available to repair and replace glasses that have been broken, and are offering to deliver glasses to customers who do not currently feel confident about leaving their homes.
‘This is such a difficult time for everyone but it is essential that we remain open to continue to provide care, especially for key workers and to help support our partners in the NHS to provide critical care where it is most needed,’ says store director Hanora Murphy.
‘It is also important that people attend their appointments to ensure that their eye, hearing and overall health is not at risk during this time. We understand that customers may have concerns about coming into store but the safety and wellbeing of our customers and colleagues is paramount and, in line with NHS recommendations and Public Health guidance, we have numerous safety measures in place.’
These include restrictions on the number of customers allowed in store at any one time, social distancing, and bank card instead of cash payments, where possible. Specsavers’ colleagues use personal protective equipment (PPE) throughout the stores and frames are thoroughly sanitised before and after each use. Customers are also asked to request an appointment in advance by phone or online through the Specsavers website to help manage social distancing and minimise time spent in store.