Specsavers Haywards Heath stays open with safety front of mind

Specsavers Haywards Heath will be staying open for all eye and hearing needs.

Under current government guidance, customers can travel to attend medical appointments, including eye and hearing tests.

Research by the retailer showed that a third of people in the UK noticed a deterioration in their eyesight during the first lockdown, so is urging customers to keep their scheduled appointments.

The government has recognised that opticians and audiologists provide essential health care services. This means that Specsavers Haywards Heath will continue to keep their doors open to the public and offer a full breadth of services to the local community, including:

  • Comprehensive eye examinations
  • Hearing tests and hearing consultations
  • Home eye examinations for people with a physical or mental disability who are unable to leave their home
  • Contact lens consultations
  • Enhanced optical services for people experiencing any eye problems
  • Frame repairs and the provision of new glasses
  • Hearing aid repairs and the provision of new devices
  • Purchase of vision care products, such as an anti-fog lens solution for glasses wearers through to dry eye drops

Hanora Murphy, ophthalmic director at Specsavers Haywards Heath, says: ‘This is such a difficult time for everyone and we understand that customers may have concerns about coming into store. We want to reassure them that it is safe to go ahead and book an appointment or come in as scheduled.

‘As providers of an essential health service, we have played a key role in looking after people’s eye and hearing health throughout the pandemic and are pleased that we can continue to do so, while also playing our part in relieving some of the strain on our partners in the NHS.’

Specsavers has various safety measures in place, including restrictions on the number of customers allowed in store at any one-time, social distancing, and bank card instead of cash payments, where possible.

In line with NHS recommendations, Specsavers colleagues use personal protective equipment (PPE) throughout the stores, wear face masks and other PPE during tests, and all testing equipment and frames are thoroughly sanitised before and after each use. Customers are also asked to request an appointment in advance by phone or online through the Specsavers website to help manage social distancing and minimise time spent in store.

To find out more information or request an appointment, visit https://www.specsavers.co.uk/stores/haywardsheath.