04 Dec Microsoft Invoicing Is Being Retired – Export The Customer Data Before It Is Gone Forever
While the issuing of invoices is a fundamental part of the day-to-day activity of any business, many startups and small businesses fail to plan for it like they should. Tracking customers and how much they owe for products and services should be a priority, not an afterthought.
Digitization and cloud computing have given businesses, especially small businesses and freelancers, new invoicing capabilities. For example, cloud-based applications allow businesses to invoice and receive payments using nothing but their smartphones. Microsoft added such an invoicing app to the Office 365 productivity suite in 2017. But, apparently, that application failed to pique user interest and is scheduled for retirement in early 2020.
Export Microsoft Invoicing customer data before it’s gone
In early November 2019, Microsoft announced (Figure A) that its Invoicing app, which was part of the Office 365 Business Premium edition, will be retired and removed from the productivity suite on Feb. 8, 2020. If users wish to save invoicing and customer data from the application before it’s lost, they will have to manually download it.
The retirement of the Microsoft Invoicing app is a bit of surprise since the company spent significant time and effort promoting the Office 365 Business Center in 2017. This feature, housed inside Office 365, was supposed to be a one-stop shop for much-needed small business activities like email marketing, service listings, website development, and invoicing. Microsoft seems to have gone out of its way to deemphasize those features now.
To start the export process for Microsoft Invoices, login to Office365 using an account with administrative rights and then click the Export link located in the warning message at the top of the screen (Figure A). After an additional warning of the app’s impending retirement, click the Export button to reach the screen shown in Figure B, where the system asks for an email address.