28 Jul Hand Picked Hotels – Welcome Back
We are looking forward to welcoming you back to our hotels and have been working hard to ensure you can enjoy your Hand Picked experience comfortably, and safely, as travel and social restrictions ease. The health, safety and wellbeing of our guests and team members is paramount, and we can assure you that your priorities regarding social space, cleanliness, care and enjoyment are ours too.
We take this responsibility very seriously and as such, we have developed ‘In Safe Hands’ – a set of measures designed for everyone’s comfort and safety, and to help put your mind at ease. Though some facilities and elements of our service will be different, our teams are well-equipped, well-trained and, as ever, ready to extend a very warm welcome to you.
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This is our In Safe Hands policy – new things that we are doing around the group and a lovely video by one of our directors! The link also tells about us receiving the “Good to Go” certificate from Visit England!
Treasured Experiences is our new approach to bookings with the most personalised booking process we have ever had – with the General Managers at each property being involved with personalised calls to every arriving guest.