Getting to know SMEs

Small and medium enterprises are the heartbeat of the business world and our local communities. They make a distinct and vital contribution to both, and yet do not always get the recognition and support they need.

We are a group of small business owners who are passionate about the experience of our customers and other people who are critical to our business.  We think “big business” has forgotten the human touch and we wonder whether you think this too.

To develop our thinking, we’d love to know more about other small and medium sized businesses. Is there an opportunity to create stronger networks to support and learn from one another, particularly in relation to how customers’ experiences can be integrated into how we run our businesses?

This survey should take less than 5 minutes and we really appreciate every second of that time you’re giving us. If you’d like to stay connected, please add your email address at the end of the survey.

Thanks again,

David, Heidi, and Rebecca

And if any HHBA members would like to spare a little longer to discuss your current challenges and opportunities in person, please email me at . I would be very pleased to arrange a coffee and chat.